Terms of Service

Last updated: October 15, 2026

Welcome to WiGWAG. These Terms of Service govern your use of our website and the purchase of products from our store. By using our website or placing an order, you agree to be bound by these terms.

1. General

By accessing or using this website, you represent and warrant that you are at least 18 years of age, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms.

2. Orders & Payment

All orders are subject to acceptance and availability
Prices are listed in Hong Kong Dollars (HKD) and are subject to change without notice
Prices do not include shipping, handling, or applicable taxes — these will be added at checkout
We accept major credit cards, PayPal, and other payment methods displayed at checkout
Payment must be received before orders are processed and shipped
We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud

3. Shipping & Delivery

Please refer to our Shipping Policy for detailed shipping information, rates, and delivery times.

Shipping and delivery dates are estimates only
Risk of loss passes to the customer upon delivery to the carrier
We're not responsible for delays caused by customs, weather, or carrier issues

4. Returns & Refunds

Please refer to our Return & Refund Policy for complete details on returns, exchanges, and refunds.

5. Product Information

We strive to display product colors and details as accurately as possible, but slight variations may occur due to monitor settings and lighting
Product descriptions are subject to change without notice
We reserve the right to discontinue any product at any time

6. Intellectual Property

All content on this website — including text, images, logos, designs, and product names — is the property of WiGWAG and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

7. User Conduct

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the website
Submit false or misleading information
Use the website to transmit malware or harmful code

8. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the fullest extent permitted by law, WiGWAG shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product(s) in question.

10. Indemnification

You agree to indemnify and hold WiGWAG harmless from any claims, damages, losses, or expenses arising from your use of the website, violation of these Terms, or infringement of any intellectual property or other right of any person or entity.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these Terms shall be resolved in the courts of Hong Kong.

12. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on this page with the "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact

If you have any questions about these Terms, please contact us at support@wigwagshop.com.